Privacy Policy

This privacy notice for Tharvix Ecommerce Solutions (OPC) Private Limited ("Tharvix Ecommerce Solutions," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://Tharvix.com.
• Engage with us in related ways, including any sales, marketing, or events.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at Support@tharvix.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information you voluntarily provide to us when registering, expressing interest, participating in activities, or contacting us. This may include:

• Contact preferences
• Email addresses
• Phone numbers
• Names
• Professional or business-related information, including job titles, work history, and qualifications
• Mailing addresses

Sensitive Information

• Information revealing trade union membership
• Financial statements of the company (with consent or as permitted by law)

All personal information you provide must be accurate and updated.

Information automatically collected

We may automatically collect information such as:

• IP address, browser and device characteristics
• Operating system, language preferences, referring URLs
• Device name, country, location, usage data, log and performance information

2. HOW DO WE PROCESS YOUR INFORMATION?

We process information to provide, improve, and administer our Services, communicate with you, protect our services, and comply with the law. This includes:

• Account creation and authentication
• Delivering services and fulfilling orders
• Responding to inquiries and providing support
• Sending administrative information and marketing communications
• Targeted advertising and analyzing usage trends
• Protecting vital interests and security of services

3. LEGAL BASES FOR PROCESSING

We process personal information when we have a valid legal reason, including:

• Consent
• Performance of a contract
• Legitimate interests
• Legal obligations
• Protecting vital interests

4. WHEN AND WITH WHOM DO WE SHARE INFORMATION?

We may share your information with:

• Acquiring banks and financial service providers
• Business partners and during business transfers (mergers, sales, acquisitions)

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, and similar technologies. Details are provided in our Cookie Policy.

6. DATA RETENTION

We retain personal information as long as necessary to fulfill purposes outlined, unless longer retention is required by law. After that, information is securely deleted or anonymized.

7. DATA SECURITY

We implement reasonable technical and organizational measures to protect personal information, but transmission over the Internet cannot be guaranteed 100% secure.

8. INFORMATION FROM MINORS

We do not knowingly collect data from children under 18. If discovered, accounts will be deactivated and data deleted. Contact Support@tharvix.com for concerns.

9. PRIVACY RIGHTS

You may have rights depending on your region (EEA, UK, Canada, California), such as access, rectification, deletion, restriction, or withdrawal of consent. You can exercise these rights by contacting us.

10. DO-NOT-TRACK

Currently, we do not respond to Do-Not-Track signals. If a standard is adopted in the future, we will update our practices accordingly.

11. CALIFORNIA RESIDENT RIGHTS

California residents have rights under CCPA, including access to categories of personal information disclosed to third parties for marketing. You can request information once per year free of charge.

12. UPDATES TO THIS NOTICE

We update this Privacy Policy as necessary. Revisions are indicated by a "Revised" date, and material changes may be communicated directly or via website notification.

13. CONTACT US

For questions or comments, email: Support@tharvix.com.

14. REVIEW, UPDATE, OR DELETE DATA

You may request access, corrections, or deletion of your personal information by submitting a request form. Contact us for further instructions.